Terms of Service
SMB Transitions LLC doing business as OneMove
Last Updated: 02/12/2026
Welcome to OneMove (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website and SMS/text messaging service (“Service”). By using our website or opting in to receive SMS/text messages from OneMove, you agree to these Terms.
- Program/Service Description
OneMove provides moving services and related customer support information. As part of these services, we may send text messages (SMS/MMS) to your mobile phone number to communicate important information such as appointment confirmations, reminders, updates, service notifications, invoices, promotions, and customer support messages. - Acceptance of Terms
By providing your mobile phone number and opting in to receive texts, you expressly consent to receive SMS messages from OneMove. Consent is not a condition of purchase. You represent that you are the owner or authorized user of the mobile number provided.
- Message and Data Rates
Standard message and data rates may apply from your wireless carrier. You are responsible for any message or data charges received from your carrier.
- Message Frequency
The number of messages you receive may vary based on your interactions and the nature of your communications with us.
- How to Opt Out (Unsubscribe)
You may opt out of receiving SMS messages at any time. To unsubscribe, simply reply “STOP” to any text message received from us. After replying STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us. Opting out of SMS communications does not affect your ability to receive non-SMS communications (e.g., email).
- How to Get Help
If you need assistance or have questions about the SMS service, you can: - Reply “HELP” to any SMS message, or
- Contact us at:
OneMove Customer Support
Email: hello@bookonemove.com
Phone: (717) 251-8248
- Privacy Policy
Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, store, and share your personal information, including phone numbers used for messaging. You can review our Privacy Policy here.
- Limitation of Liability & Disclaimers
We are not responsible for the reliability of your mobile carrier’s delivery of messages or for any delays/no delivery in message transmission. We reserve the right to modify, suspend, or terminate the SMS service at any time without notice.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to conflict of law principles.
- Changes to Terms
We may update these Terms at any time. The updated version will be effective when posted on our website. Your continued use of the Service after changes indicates your acceptance of the updated Terms.
By submitting your mobile number and opting into OneMove SMS communications, you acknowledge that you have read and agree to these Terms of Service.

